Privacy Policy

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At The Horse Care Shop (www.horsebackgear.com), we treat your personal data with the same care and respect we apply to our premium equestrian products. This Privacy Policy explains how we collect, use, protect, and share information about our customers worldwide (excluding certain Asian and remote regions where service is unavailable).

1. Information We Collect

Like selecting the finest materials for our bridles and breastplates, we carefully collect only necessary data:

• Personal Details: Name, contact information, shipping/billing addresses when you purchase arena equipment, body care products, or other items
• Payment Information: Processed securely through PCI-compliant gateways (we never store full card details)
• Transaction History: Records of purchases including bits, bandages, or competition accessories
• Technical Data: IP address, browser type, device information for security and site optimization
• Communication Records: Correspondence regarding orders of coolers & fleeces or breeding equipment

2. How We Use Your Information

We apply your data with the same precision as fitting a custom browband:

• Process orders for bit accessories, cleaning supplies, and other equestrian needs
• Provide customer support for products like clippers or breathing equipment
• Improve our selection of cotton sheets, Christmas accessories, and other inventory
• Send service communications (order confirmations, shipping updates)
• Prevent fraud with the same vigilance we apply to product quality control
• Comply with legal obligations regarding international shipments

3. Data Sharing & Disclosure

We’re as selective about sharing data as we are about our suppliers of premium after exercise care products:

• Service Providers: Payment processors, shipping carriers for delivering items like buckets or breeding supplies
• Legal Requirements: When required by law or to protect our business and customers
• Business Transfers: In connection with mergers or acquisitions (with appropriate confidentiality protections)

We never sell your personal information to third-party marketers.

4. International Data Transfers

For our global clientele purchasing everything from calmers to competition accessories, data may be transferred to and processed in the United States, protected by appropriate safeguards.

5. Data Security

We protect your data with the same commitment we apply to our 256-bit SSL encrypted transactions:

• Industry-standard encryption for all sensitive data
• Regular security assessments of our systems
• Limited access to personal information
• PCI-DSS compliant payment processing

6. Your Rights

You have rights regarding your personal data, just as you have choices about bit accessories or body care products:

• Access, correct, or request deletion of your information
• Object to or restrict certain processing
• Receive your data in a portable format
• Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like carefully selecting the right coat shine products, we use necessary cookies to enhance your experience:

• Essential Cookies: For site functionality and secure checkout
• Analytics Cookies: To improve our selection of products like fleeces or breeding equipment
• Preference Cookies: To remember your settings and preferences

You may adjust browser settings to manage cookies, though this may affect site functionality.

8. Policy Updates

We may update this policy as we expand our range of products from bit accessories to youngstock supplies. Significant changes will be communicated to customers.

At The Horse Care Shop, we’re committed to protecting your privacy with the same dedication we bring to sourcing premium equestrian equipment. Ride with confidence in every aspect of your experience with us.